Privacy Policy

1. Scope

This policy applies to all users of SWAI Studio, notably in Tunisia and internationally, and covers:

• The website
• The application
• The APIs
• All associated services

Your continued use of the service implies your acceptance of this policy.

2. Data Collected

We collect several types of data:

a) Account information

• First and last name
• Email address
• Login information
• Usage history

b) Data related to AI usage

• Prompts (instructions sent to the AI)
• Generated content (texts, images, videos, documents)
• Uploaded files

c) Technical data

• IP address
• Browser and device
• System logs
• Performance data

d) Payment data

SWAI Studio does not offer automatic subscription.

Payments are made:

• Either via local payment methods
• Or via third-party solutions adapted to the market

We do not store sensitive banking information.

e) Cookies and tracking

We use cookies to:

• Ensure proper functioning
• Analyze usage
• Improve user experience

3. Use of Data

We use your data to:

• Provide and execute AI services
• Generate content according to your requests
• Manage your user account
• Improve agent performance
• Ensure security and prevent abuse
• Customer support
• Product analysis and optimization

4. Processing by Third Parties

SWAI Studio uses third-party services, including:

• AI providers (prompt processing and generation)
• Cloud infrastructure (storage, databases)
• Analysis and monitoring tools

These services may process your data in different countries.

Recommendation: do not include sensitive information in your prompts or files.

5. Content Confidentiality

• We do not sell your data
• We do not use your content to train models without consent
• Your data remains associated with your account

6. Data Retention

Data is retained:

• As long as your account is active
• Or until deletion by the user
• Or according to legal obligations

7. Security

We implement:

• Data encryption
• Secure access
• System monitoring
• Protection against unauthorized access

However, no system is completely secure.

8. Your Rights

You can:

• Access your data
• Request their modification
• Request their deletion
• Export your data

Contact: support@swai.studio

9. Payment and Access to the Service

SWAI Studio operates on a payment model:

• Limited-time access (e.g.: 1 month)
• Manual renewal by the user
• No automatic debit

10. Minors

The service is not intended for persons under 13 years of age. We do not knowingly collect their data.

11. Changes

We may modify this policy at any time. Users will be informed in case of significant change.

12. Contact

Email: contact@swai.studio

Company: SWAI Studio

Address: Pôle Technologique EL Ghazela